Refund policy

Non-returnable items 

Certain types of items cannot be returned, like perishable goods (such as virgin hair.)Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to get in contact with us via email about your  item, and once the exchange  is accepted, we can handle your exchange properly to ensure you receive the correct product.